
3MThe name 3M is synonymous with innovation. When they opened their 'Innovation Centre' to showcase their vast array of technologies and products they chose the Zap Kiosk to help guests navigate and search their entire catalogue.

AccorFormule 1 hotels wanted to give their guests the option of unattended check-in, and anytime booking - night or day. Abuzz designed and built an integrated solution (hardware and software) that allows guests to pay and collect their room key from an outdoor kiosk, Australia-wide.

AristocratAbuzz have provided both Sparc and BBK Kiosks to clients of Aristocrat. The kiosks are used as loyalty and reward centres for patrons of the Aristocrat gaming systems. They are fully integrated with their points system.

AudiThe fastest-growing premium brand in the country asked us to design and build a solution to generate quality sales leads. Housed on our Sparc Kiosk, it allowed people in high-traffic locations, such as Sydney Airport, to enter a competition to win a car. Information entered on the touchscreen was instantly sent to a CRM. A very cost-effective marketing tool.

Australia Council For The ArtsThe Alexander Library Building, in the Cultural Centre of Perth, chose Zap Kiosks to provide visitors with information and a searchable catalogue of the contents of the centre.

Australia PostHow does one of Australia's largest retail networks continue to meet customers' changing needs? Over the years Abuzz has been integral to Australia Post's commitment to innovation. We've provided retail kiosks, queuing solutions and Human Resources applications...to name a few.

Australian Government Department of DefenceSigning up to the Navy, Army or Air Force is a big decision, with many questions to be answered. As part of their recruitment effort the Department of Defence chose to install our Flex Kiosks in mobile vans to provide vital information to potential recruits.

Australian Government Department of Foreign Affairs and TradeIn international airports across the country, this initiative of the Australian Government allows travellers to check the latest information and warnings on their destination. From our Sparc Kiosk they can print the information to read on their flight. This solution utilises our Search Web Browser technology.

Australian Stock ExchangeAbuzz provided kiosks for the Australian Stock Exchange, utilising a secure web browser to allow clients to navigate stock prices and information without access to the general internet.

Australian Technology ParkOn almost 14 hectares, the Australian Technology Park hosts leading IT, communications and science companies. Our Wayfinding Solution gives their many visitors easy-to-follow directions, and helps them locate tenants at the touch of a button.

BHP BillitonWe provided two different solutions to mining giant BHP. The first, on our Zap Kiosk, is a way of visualising colour options for a range of steel products. For the second we modified the BBK Kiosk to be dust-proof so it can be used in the mines. Staff can access HR information such as rostering, and printing payslips.

BMWBMW needed a kiosk to help their customers visualise the many options available for their vehicle range. A customer can view a showroom car in other colours, watch videos and 'build a BMW'. The salesperson can then print the configuration and supply a quote. Abuzz has subsequently built similar solutions for most of the car industry in Australia.

Colonial First State PropertyAbuzz have provided hundreds of Personnel Directories on our Zap Kiosk to allow visitors to the many properties, to lookup the person they wish to visit and dial their number so they can be greeted and taken into the secured meeting areas.

Commonwealth BankAbuzz have provided hundreds of Personnel Directories on our Zap Kiosk to allow visitors to the many properties, to lookup the person they wish to visit and dial their number so they can be greeted and taken into the secured meeting areas.

Competition CompanyAbuzz built and installed hundreds of Sparc Kiosk in shopping centres nationally, running a touchscreen driven reward system developed by our partner, the Competition Company. The project has enjoyed huge success and is now expanding to Asia and the USA.

Crown CasinoAs one of Australia's largest entertainment groups Crown Casino has over 7000 staff. To provide them with easy access to rostering and HR related information Abuzz provided BBK Kiosksfitted with dual thermal printer rolls and industrial strength stainless steel keyboards.

CSCGlobal IT services company, CSC, needed kiosks to provide miners with HR functions like rostering and payslip information. Abuzz provided modified dust-proofed BBK Kiosks , housing a PC for staff to use in the underground mine.

CSIROThe CSIRO is Australia's national science agency and one of the largest and most diverse research agencies in the world. When they needed kiosks to run their own software and house a full duplex A4 colour printer, Abuzz supplied customised Sparc Kiosks for the job.

David JonesDavid Jones is continually striving to improve customer experience, and Abuzz has provided several merchandising solutions. These include Sparc Kiosks that help shoppers choose fragrances based on their personal tastes.

DuluxHow do you see what thousands of different paint colour combinations look like without lifting a paintbrush? Abuzz designed the interface for the Dulux "MyColour” system. Online or in a kiosk, customers can upload a picture and paint it virtually with the colours of their choice.

ePayepay is the world's largest electronic payments processor of prepaid mobile top-ups. They briefed Abuzz to design and build a mobile phone kiosk system that allows users to top-up their credit in-store without taking up the time of salespeople. The Sparc Kiosks are equipped to distribute a huge range of prepaid products. They accept EFTPOS, notes and coins, and give change to customers. Installed in Vodafone and Optus stores.

Federal Court of AustraliaAbuzz provided information kiosks that run the Court Website through our Secure Browser. This means they can restrict visitor browsing to a specific selection of pages.

Foster’s GroupAustralian beverage company Fosters wanted an in-store device to showcase their range of products. Abuzz provided Fosters-branded Zap Kiosks to bottle shops for visual merchandising, and to give customers information on their portfolio of brands.

FoxtelWhen the Foxtel IQ digital PVR set-top box was released Foxtel needed a way of demonstrating the new technology to the public. Abuzz modified the Zap Kiosk to include the Foxtel IQ box for retail stores and shopping centres. When customers picked up a remote control a demonstration was activated to show on-demand features like recording multiple shows at once, and forwarding and rewinding live TV.

Fuji XeroxFuji Xerox has corporate offices in all capital cities and wanted to provide staff with easy access to information about all products and services. Abuzz provided Zap Kiosk with our Secure Browser solution allowing staff to navigate their website on the touchscreen.

Government of Western Australia Department of Culture and the ArtsRequired a method of providing information to visitors of the library and cultural centre. Abuzz provided Zap Kiosks with our Secure Browser solution allowing visitors to navigate their website on the touchscreen kiosk.

GPT GroupThe GPT Group required electronic wayfinding for their new residential and retail development in Sydney's North West - Rouse Hill Town Centre. A semi-outdoor location, it hosts around 230 stores and 3000 car spaces. Abuzz supplied Edge Kiosks and our Wayfinder Software solution for high traffic areas within the complex.

Greater UnionGreater Union cinemas asked Abuzz to design a self-service ticketing solution to help reduce queueing times. The interface is extremely effective and easy for first-time users to navigate and use. Visitors can book and pay for tickets within a minute. And collect their pre-paid tickets within seconds.

HoytsHoyts required a cinema ticketing solution with integrated printer, magstripe card reader and payment facility. Abuzz provided the solution using the MPK. These kiosks are used extensively throughout the Hoyts Cinema chain.

Ibis Accor HotelsIbis Hotels, part of the Accor group, needed an automated indoor check-in and check-out facility. Abuzz designed and built a solution which includes custom touchscreen software combined with our Sparc Kiosk. Integrated peripherals include motorised card reader/dispenser/encoder for room keys and payments, EFTPOS facilities and a thermal receipt printer.

IGTIGT (International Gaming Technology) is the world's leading designer, manufacturer and supplier of pokie machines, services and gaming systems. Abuzz has supplied many kiosks and solutions to IGT since 1997 including ourSparc, BBK and MPK Kiosks. They are generally used as entrance kiosks in clubs and as loyalty kiosks for gaming venues.

KodakAbuzz first worked with Kodak during the Sydney Olympics in 2000. We supplied Sparc Kiosks allowing visitors to send a virtual “Kodak Moment” postcard to their friends and family for free. They were so popular that there were permanent queues outside them. Since then we've also worked on other projects including a card dispensing kiosk that prints your photograph on a magstripe card to use at events.

Macquarie UniversityOpened in June 2010, Macquarie University Hospital is a state-of-the-art hospital featuring the latest technology. When they needed a way for visitors to easily locate wards, doctors and facilities in the multi-level building, Abuzz provided Edge Kiosks running our Wayfinder Software. The software is branded with the corporate image of the hospital.

McDonaldsAbuzz has worked with McDonalds for many years. Our first project was to redesign the interface of their point-of-sale system. The brief was to make it friendly enough to be used by the public in a kiosk. Thus, decreasing serving time and increasing convenience. Housed in our MPK it allows the customer to order and pay, then collect a numbered ticket which is called when their order is ready. Abuzz are also a partner in the group Coates Digital, which provides digital media solutions to the quick service restaurant industry (QSR).

Mercedes-BenzAbuzz supplied kiosks to the Mercedes Benz showrooms at Sydney and Melbourne airports for Qantas travellers to check-in and print their boarding pass. We provided a solution with our Secure Web Browser within a Sparc Kiosk. It featured an A4 thermal printer and stainless steel keyboard branded with the Mercedes Benz logo.

National Australia BankNational Australia Bank has over 40,000 staff operating more than 1,800 branches and service centres. Abuzz has supplied Flex and Zap Kiosks equipped with our Personnel Directory to the NAB corporate offices. We've also supplied queuing solutions in their retail stores.

New South Wales GovernmentAbuzz has done many projects for the NSW Government and its related entities. One of our projects was for parliament itself. We installed Zap Kiosks running our Secure Web Browser software to restrict browsing to the websites chosen by parliament.

NokiaWhen Nokia chose Abuzz to develop a custom marketing solution, we installed kiosks at trade shows and in retail stores nationwide. Potential customers could browse the Nokia product range on special phones. They could then SMS details of the products to their own phones. Abuzz has also supplied queuing solutions for Nokia retail outlets.

OptusOptus asked Abuzz to design an easy way for customers to top-up prepaid credit in-store. The result is a transactional kiosk system which is easy to use and saves the time of salespeople. The Sparc Kiosks are branded in the distinctive Optus yellow with the logo embedded in the fascia.

OricaAbuzz designed the interface for the “Dulux MyColour” visualisation system allowing users online and on kiosks to see what thousands of different colour combinations look like without lifting a paintbrush.

P&OAbuzz provided the Sparc Kiosk to the P&O ports for wharf labourers and dockers to check their rostering, and access safety and general HR information.

QantasQantas needed a mobile check-in system and chose Abuzz to develop a custom design. The system allows Qantas to recheck passengers who have to change planes due to engineering faults - without them needing to go back out to the main check-in counters. It's loaded with boarding pass printers and batteries to run for 8 hours in an emergency. Its heavy weight made it necessary to include a built-in breaking system.

Sky City CasinoAbuzz provided Sparc Kiosks for Sky City Casino to use as loyalty kiosks for their patrons. The kiosks house card readers and thermal printers for the loyalty application.

St George BankTo improve customer experience, St George Bank asked Abuzz to provide MPK's to their branches for queue management. Abuzz has supplied hundreds of kiosks to St George Bank and we also provide ongoing Support Services to help maintain their nationwide installations.

Star City CasinoAbuzz has worked with Star City Casino since 1997. They have one of the largest selections of table games and electronic table games in the country, which often change position. So, Abuzz supplied Edge Kiosks with our Wayfinding Solution on the gaming floor to direct patrons to the various tables within the complex. We've also supplied Sparc Kiosks for HR and loyalty applications.

Sydney AirportTo better serve the millions of people who use Sydney Airport every year they chose our Edge Kiosks with our Wayfinder solution. The kiosks save precious time by directing travellers to shops, departure gates, amenities and services. Particularly useful for those unfamiliar with the airport. They are located both “curbside” and “airside” in the Sydney Airport Domestic Terminals.

Sydney Convention & Exhibition CentreAbuzz supplied Sparc Kiosks for selling general admission tickets to large events such as the Motor Show and the Boat Show. The kiosks have credit card facilities and visitors can select and print their tickets within seconds. These tradeshows exceed 200,000 people with a significant number opting to use the kiosks for speed and efficiency.

Sydney Olympic ParkSydney Olympic Park hosts a vast array of leisure and entertainment activities. To help visitors manage their time, Abuzz developed an itinerary and activity planner for the information centre. TheFlex Kiosks allow vistors (including children) to “design your day”. They select the attractions they want to see and print a map with a suggested itinerary. The touchscreen used a drag and swipe interaction well before iPhones were invented

TabcorpAbuzz have supplied our MPK and Edge Kiosks for Loyalty and Wayfinding applications including Star City Casino in Sydney.

TelstraAbuzz has worked on both corporate and consumer projects with Telstra. Our Sparc Kiosks are used at the entrance of the Telstra Research Labs as security devices. A visitor can dial their contact from the kiosk and be seen by the staff member on a webcam. They're allowed entry remotely once their identity is verified. Our Flex Kiosks run our Personnel Directory Solution for the Telstra corporate offices. And a we've created a flower ordering application for mobile phones.

The University of SydneyAbuzz provided wall-mounted MPK's and Zap Kiosks to run Personnel Directories for the main University of Sydney campus. The directories are used to locate staff in multi-level buildings.

TicketekTicketek required web-based kiosks in their city stores to allow customers to book and print tickets for all types of music concerts, sports events and leisure activities. Abuzz supplied BBK’s fitted with stainless steel keyboards with trackball, and A4 thermal printers. Our Secure Web Browser software ensures they are secure and locked down for the public to use.

ToyotaToyota's vehicles come in all shapes and sizes, and with a broad range of features. To help potential customers visualise the options available, they asked Abuzz for Sparc Kiosks to host a 'virtual showroom'. Customers can select from the entire range of vehicles, customise them to any colours or options available, and print or email the configuration.

University of QueenslandIn one of our most challenging briefs, we were asked to deploy kiosks in some of the most remote locations in Australia. Designed to survey health issues in indigenous communities, the BBK runs custom software then relays the information back to a central office for auditing. The challenge included overcoming severe network limitations and locations that take two days to access.

University of Technology SydneyUTS needed information in their library to be easily accessed by students in wheelchairs. Abuzz took the challenge and designed and built the Flex Kiosk which can be positioned at any height and angle. Abuzz also designed the custom “Web Benches” for their new building in Ultimo, Sydney, that allow students to access the web in-between lectures.

UNSWNSW University Library needed a way of helping students to easily find books, facilities and study areas in the vast multi-storey library. Abuzz provided its Edge Kiosks with our Wayfinder Solution to solve the problem. In addition we are developing a mobile application for students to perform the same search functions via smartphones.

Ving Card
Virgin AtlanticWhen Virgin launched its revolutionary Upper Class Suite in its new aircraft fleet, they chose Zap Kiosks for a custom marketing promotion. The kiosks were used in shopping centres to capture contact information of prospective customers.

VodafoneVodafone asked Abuzz to design an easy way for customers to top-up prepaid credit in-store. The result is a transactional kiosk system which is easy to use and saves the time of salespeople. The Sparc Kiosks are branded in the distinctive Vodafone colours with the logo embedded in the fascia.

VolvoVolvo wanted a system to showcase their range of vehicles at tradeshows and in showrooms, and to perform lead-generation. The kiosks capture contact information of prospective customers - including email and phone numbers - along with the vehicles they're interested in. This gives the sales team well qualified leads to follow-up.

WestfieldAbuzz enjoys a great partnership with Westfield. We built the world’s first sophisticated interactive wayfinding system for their flagship Bondi Junction centre in 2003. Since then we've installed kiosks in many of their centres in Australia and USA.
Case StudiesWestfield Sydney City Westfield Parramatta
WestpacAbuzz has provided Personnel Directories for visitors to find and contact staff on secured levels of multi-storey buildings. We also developed and deployed a Meeting Room Display system on the Cisco phones allowing staff to see when the next meeting is within any of their 289 meeting rooms. The phones are updated and synchronised with their internal booking systems.

WoolworthsTo deliver a smarter shopping experience to Woolworths customers Abuzz designed a Product Locator solution. This allows them to search and locate over 30,000 products in-store. The solution, on an MPK, also allows customers to print recipes - listing all the ingredients, their aisle and section - making collecting dinner ingredients easy.
AllDigital SignageHotel Check-inHRInformationInternetLoyaltyMeeting RoomMerchandisingMobilePersonnelQueueingTicketingTransactionalWayfinderOtherIndustry:
